Grocery Store Microgame Training | Simcoach Skill Arcade™ ​ ​

Microgame Training for Grocery Stores

Microgame Training for Grocery Stores

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MICROGAME LIST

Select a skill set to see the microgames that help reinforce critical skills.

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Customer Service

Food Safety

Store Basics

Store Conditions

Workplace Safety

Cashier customer service Video Game Training

HOW MAY I HELP YOU? CASHIER

Demonstrate your ability to engage with customers while also fulfilling front end duties.

Learning Objectives

  • Make the customer feel welcome
  • Demonstrate cashier attentiveness
  • Thank and invite customers back
Customer Service
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Micogame customer service training

HOW MAY I HELP YOU? CENTER STORE

Engage with customers and offer to help them as they shop around the store.

Learning Objectives

  • Engage with customers in conversation
  • Take customer to item if needed
  • Ask if you can help customer
Customer Service
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customer service microgames

HOW MAY I HELP YOU? SERVICE COUNTER

Demonstrate your ability to engage with customers while also completing their order.

Learning Objectives

  • Make the customer feel welcomed
  • Engage customers while fulfilling orders
  • Thank and invite customers back
Customer Service
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engaging Video Game Training

10/4 - CENTER STORE

Practice the famous 10/4 rule and engage with customers while you stock shelves throughout the store.

Learning Objectives

  • Recognize the customer at 10 feet
  • Address the customer verbally at 4 feet
Customer Service
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customer service Video Game Training

10/4 - SERVICE DEPARTMENTS

Engage with approaching customers using the 10/4 rule as you arrange boxes and serving platters.

Learning Objectives

  • Recognize the customer at 10 feet
  • Address the customer verbally at 4 feet
Customer Service
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kitchen cleaning Video Game

BAGGING FOR FOOD SAFETY

Avoid food contamination by separating foods and chemicals while bagging.

Learning Objectives

  • Bag contaminating items separately
  • Lift bags with two hands, stepping to place them into the cart
Food Safety
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kitchen cleaning Video Game

CLEAN & SANITIZE

Practice thoroughly washing, rinsing, sanitizing, and air drying food contact equipment in a 3-bowl sink.

Learning Objectives

  • Clean dishes/tools in the 3 bowl sink
  • Practice thorough cleaning actions
  • Emphasis on total removal of food debris
Food Safety
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Food Handling Video game training

FOOD HANDLING

Avoid contaminating raw and cooked foods by washing hands and wearing gloves.

Learning Objectives

  • Practice handling ready-to-eat and raw foods
  • Understand the correct order of handling
Food Safety
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Food storage Video Game training

FOOD STORAGE

Place different foods on a storage rack in the correct order to avoid cross contamination.

Learning Objectives

  • Practice the proper behaviors for storing ready-to-eat and raw foods
Food Safety
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Hand washing Video Game training

HAND WASHING

Understand the correct techniques and timing for when to wash your hands.

Learning Objectives

  • Know and follow the rules for when to wash hands
  • Practice good hygiene around food
Food Safety
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Temperature taking microgame

TEMPERATURE TAKING

Use a thermometer probe to take internal food temperatures to identify safe holding temperatures.

Learning Objectives

  • Position the probe in the right spot
  • Reinforce duration for reading temperature
  • Identify safe/unsafe temperatures
Food Safety
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Kitchen contamination Video Game

WORKPLACE CONTAMINATION

Identify sources of physical and chemical contamination in relation to food contact surfaces and work areas.

Learning Objectives

  • Identify improper storage of chemicals
  • Point out potential sources of physical contamination
Food Safety
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cashier bagging Video Game

BAGGING BASICS

Practice bagging items quickly and efficiently by building walls and creating stable bags.

Learning Objectives

  • Strive to fit six items in each bag
  • Build walls with heavy items in center and fragile items on top
Store Basics
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Scanning Video game training

SCANNING BASICS

Scan and move items from the belt to the bagging area by using the right grips to minimize strain.

Learning Objectives

  • Grab closest item using the power grip
  • Scan, pass, and bag in continuous motion
  • Use hand scanner for larger items
Store Basics
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Cashier Training video Game

SCANNING AND BAGGING BASICS

Combine the main elements from the Scanning and Bagging Basics games and apply what you have learned.

Learning Objectives

  • Greet the customer
  • Put heavy items straight into the cart
  • Don’t crush soft/fragile items
Store Basics
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Video Game workforce training

SORTING BASICS

Sort a pallet by organizing and stocking store items on U-boats and U-levelers.

Learning Objectives

  • Position U-boats around the pallet
  • Sort items to U-boats according to aisle and product location
Store Basics
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Stocking microgame training

STOCKING BASICS

Demonstrate proper facing, shifting, and stacking techniques to fill shelves.

Learning Objectives

  • Uses two hands to stock
  • Rotate products when appropriate
  • Face and block products on the shelf
Store Basics
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backroom video game training

U ARRANGE

Position U-boats around the pallet to minimize walking distance and strain on the body.

Learning Objectives

  • Position U-boats radially when possible
  • Consider walking distances when positioning U-boats in alternate layouts
Store Basics
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microgame workforce training

SEE IT, OWN IT - BACKROOM

Identify clutter and misplaced equipment to mitigate common hazards seen in the backroom.

Learning Objectives

  • Identify slip, trip, and fall hazards
  • Point out cleanliness issues such as trash, spills, or dress
Store Conditions
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Video game training

SEE IT, OWN IT - FRONT OF STORE

Address issues to enhance the customer experience and make the store font safe for everyone.

Learning Objectives

  • Identify stocking issues in the store
  • Search for customer service opportunities such as puzzled looking customers
Store Conditions
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Micogame Workforce training

SEE IT, OWN IT - SERVICE STATIONS

Pan through service station scenes to identify issues that could become potential hazards.

Learning Objectives

  • Identify slip, trip, and fall hazards
  • Actively search for customer service opportunities
Store Conditions
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Workplace training video Games

BEING KNOWLEDGEABLE

Understand your skills and address hazards and tasks by completing them yourself or asking for help.

Learning Objectives

  • Ask a leader if you are unsure or ill-equipped
  • Practice identifying if PPE is necessary
Workplace Safety
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Knife safety training video game

KNIFE SAFETY BASICS

Understand the importance of placing, gripping, and selecting the correct knife to perform a task.

Learning Objectives

  • Appropiately size and wear PPE
  • Safely walk with knifes across a kitchen
  • Properly place knives when not in use
Workplace Safety
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Workforce video game training

RECOGNIZING EMOTIONAL FACTORS

Learn how to identify and handle different emotional factors that enter the workplace.

Learning Objectives

  • Practice self-identifying attitudes
  • Employ appropriate mitigation techniques for adverse emotional states
Workplace Safety
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Micogame workforce training

SEEING THE BIGGER PICTURE

Inspect your environment before performing a task to ensure everyone's safety.

Learning Objectives

  • Practice identifying hazards, objects, people, and changes in or near your work area
Workplace Safety
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PRICING

Find the license plan that works best for you!

Pricing is based per location.
Skill Arcade pricing small stores per month
Up to 75
Employees
$2 per

game
Skill Arcade pricing medium stores per month
Up to 150
Employees
$5 per

game
Skill Arcade pricing large stores per month
Up to 300
Employees
$10 per

game
Skill Arcade pricing small stores annually
Up to 75
Employees
$20 per game
SSkill Arcade pricing medium stores annually
Up to 150
Employees
$50 per game
Skill Arcade pricing large stores annually
Up to 300
Employees
$100 per game
Skill Arcade pricing small stores 3 years
Up to 75
Employees
$48 per game
Skill Arcade pricing medium stores 3 years
Up to 150
Employees
$120 per game
Skill Arcade pricing large stores 3 years
Up to 300
Employees
$240 per game
Features Skill Arcade App Skill Arcade Dashboard License
Free App in the App Stores
Access to 5 Food Safety Microgames
Private & Secure Dashboard Login
Custom Roster Creation
In-Depth, On-Demand Reporting
LMS Integration
On Site Setup and Support

GET THE ARCADE

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Download the Simcoach Skill Arcade™ to play the food safety microgames for free!

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We help organizations turn wasted time into learning opportunities through our mobile microgame training approach. Get access to corporate features like the dashboard, roster building, customized reports and more for as low as $2 a month per microgame.

Bring video games to your workplace and make training fun!

Contact us to get started!

412.246.4020

What Games Are You Interested In?

Customer Service Games

Food Safety Games

Store Basics Games

Store Conditions Games

Workplace Safety Games